Frequently Asked Questions
What are Arc Lore towels?
Arc Lore towels are made with the needs of modern living in mind. They are premium quality, quick drying, beautiful towels that are made to last. Made from 100% GOTS certified organic cotton threads that are both sustainably sourced and made in Turkey. Our lightweight durable towels are made by a group of skilled artisan weavers using traditional shuttle looms.
To find out how to choose and incorporate Turkish towels into your daily rituals, read our blog.
What is a Turkish towel?
A Turkish towel, also known as a peshtemal or a fouta towel, have been woven on wooden shuttle looms for hundreds of years. Commonly used since the era of the Eastern Roman Empire (Byzantium), they are loosely the first towels as we know it today. Made thin and lightweight but yet strong and absorbent as they were designed to best suit the demands of the elites who regularly attended hamam baths (spa) and the natural hot springs that were famous in the land which is modern day Turkey.
What makes Arc Lore towels different to other Turkish towels?
Arc Lore flat woven Turkish towels are made to be lightweight and quick drying which means you spend less time waiting for a towel to dry. The difference between Arc Lore towels and most others on the market is that we use the best quality organic cotton threads and sustainable materials to produce high quality Turkish towels. High grade organic cotton is both lovely to touch and good for the environment and will provide you with a beautiful soft towel lasting much longer than a conventional cotton towel. Each towel is also carefully woven by an artisan weaver on a shuttle loom often in their home or at a local co-op weaving house.
Why are some towels more expensive than others?
Put simply: quality, quantity and time.
Quality of fibres - cotton fibres are classified as short, medium, long, extra long. The longer the fibres, the stronger it is and the more suitable it is for high-end textile needs. The organic cotton seeds used in the region of Turkey are classified by the Textile Exchange as long and extra long.
Quantity of cotton thread - the higher the thread count or twist used to make a towel means there are more cotton to absorb moisture.
Time taken - each towel is made by an artisan who carefully weaves the towel on a traditional shuttle loom taking pride in producing each piece.
At Arc Lore we want to work towards a more sustainable future and we see organic farming as a big part of that. Organic cotton is currently more expensive than conventional for a number of reasons. For instance, organic cotton is typically hand picked whereas conventional cotton uses chemicals to kill the plant allowing the cotton to be collected by machines. Also the farmland has to be striped of toxins before it can start to be used for organic farming. Often it takes 3 to 4 years for farmland previously used for conventional farming to be converted into organic approved standards.
Why is organic cotton better?
Organic farming methods excludes the use of synthetic and hazardous pesticides and fertilisers. In conventional farming, toxic chemicals are used to keep the bugs and weeds away which makes large scale commercial farming more productive. The problem is, these chemicals kills more than just the bugs that want to eat this crop, it also poisons the land and many other living creatures including the people that harvest it.
According to Soil Association UK, about sixteen thousand people die each year directly from pesticide poisoning whilst working the farms and many more are indirectly affected.
For more read our blog Why we only use organic cotton
Is labelling something as ‘Organic’ just a marketing tool?
As far as we are aware, if marketing highlights all the benefits of a product or service our response to that question would be why wouldn’t we want to promote the fact that our product is organic?
The real question might therefore be, is ‘organic’ something worth promoting? Although we don’t represent ourselves as any kind of authority on the subject, from the research that we have done it seems pretty clear that a sustainable future is a better future for everyone.
In our blog Why we only use organic cotton we look at what organic farming really means
Order, Shipping & delivery: How do I know when it has been sent?
You will receive a confirmation email from Arc Lore indicating when it has been despatched along with tracking information from RoyalMail. Your order will be processed within 1-2 days of the order date and usually takes between 1-2 days for delivery by RoyalMail signed courier service.
What if the gift recipient doesn’t like the colour I have chosen?
If your gift recipient would like a different colour, we ask that they contact us at firstname.lastname@example.org within 7 working days of receipt to arrange an exchange. We would be happy to assist them with the right colour choice.
Do you deliver to my country
This is the list of countries we currently deliver to. If your country is not on this list, please contact us at email@example.com and we will help with your order.
Current delivery times outside of the UK varies between 7 to 14 working days with standard delivery options.
What are the delivery dates for Christmas 2020?
Within the UK, the last orders placed on standard delivery to arrive in time for Christmas will be Friday, 18 December 2020.
Orders placed thereafter will need to select Special Delivery at checkout to arrive in time. We cannot guarantee orders placed after 21 December will arrive in time.
For standard International deliveries, we recommend to please place orders by Tuesday, 8 December 2020. Current delivery times outside of the UK varies between 7 to 14 working days with standard delivery options.
Do you wholesale?
We certainly do. Please enquire at firstname.lastname@example.org for more information on which product lines we currently wholesale. We look forward to assisting you further.